My ticket was closed (HA-4592938-LK), and the answer I did not get, so I am here.
For quite a long time (more than a year exactly) for all possible addresses of spam comes from the client, which is hosted in Datahouse. Every day 3-4 letters with the same content. Letters long-gun fall into the spam folder, but when you open it, it is 60% of this spam.
Wrote in support Datahouse, I attach copies of letters. I got a standard runaround ticket and immediately shut down. A week passed, spam is also coming, I decided to ask, what are the measures adopted hoster. In response - the same evasion supposedly transferred to another department. And the ticket is closed again.
Question hoster - a blind eye to spam sent from network host, and complaints - this is a normal reaction to spam? Can I just behind the times?
An example of a spam letter is attached.
The body of the email "from" changes all the time domain, but always one - the domain is in DataHouse.
ram108, make the spam filter, and to immediately delete messages on it.
It is necessary to complain to spamhausy etc. blacklist services.
Everything is already done its part. But we want to hear the opinion of DataHouse, here is his representative. Like the office is not left, a few data centers, real office, solid site.
I would like to believe that the support of just running an incompetent person, who could not solve the problem with spam. A DataHouse company is interested in legal business and will be able to take adequate measures to customers that violates the TOS. ---------- Posted 06.07.2020 at 16:25 ----------
If you have experience, you can send a link where to complain? I googled but could not find where it is possible to send spam emails.
you will excuse me, of course, but you seem to be from the last century ...
I have my own mail server 6 years. I had not understood the iptables / ipset - me so much spam comes that literature here is not exactly describe ...
I put filters - yes, it became easier, but a bunch of "people" still hollowed and tries to get ... and even those who locked in spamhause, too, trying to batter, although obtained the corresponding It failed ...
Why am I ... write a complaint - comes another spam. Then the third. And the fourth. And for the hundredth ... you do not protect him, honestly, I say, on the basis of experience. Or simply all your time will be wasted on writing complaints.
Apparently this "elite spammer")) sends me the exact same letter is already very long. As a new domain to register, so his mail directly from the letter of the figure)) But I do not remember the ip with someone, but did not react to complaints.
Here is the TS-have nothing to do. He writes letter that asks, and so every day I come with tons of spam -.. From the hosts, nigiriytsev, stoloto, any compensation.
Set filters once and this was by 80-90% lower. TC set up a filter and do not suffer.
And it is better to have your own mailer. Then there is definitely a full control over the entire correspondence will be.
One does not exclude the other. And filters can make and send abuzy. And often, even in automatic mode. Data centers do not control what's customers send and do not even have the rights to it, so work out on receipt of a complaint or the ingress of ip addresses in the block lists.
Wow, that's cool, that is, buy a server, send him megaton spam, then do not pay .... and everything will be ok, I'm in chocolate, a server to hell, a lot of people sitting on the fifth point because of the huge count of spam? ... so what ? ...
I'm shocked ....
You should not ironiziruete. In most cases data centers is exactly the case. And how do you imagine control over the actions of their customers on leased servers in the data center or their own? At the host does not have access to client servers. And their traffic, too. Moreover, such "traffic study" and completely banned in some countries.
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