Как вернуть доменное имя?

Здравствуйте. Я только что зарегистрировался на этом форуме. Вот моя проблема.

У меня произошел сбой автооплаты за один из моих сайтов на directnic, и хостинг продал японцу моё доменное имя. Я написал письмо на хостинг японца, но ответа не получил, а клиент, которому я сделал и веду сайт, требует возврата домена. Может быть, у кого-нибудь есть опыт решения подобной проблемы? Ниже ответы моего хостинга на мои запросы и письмо, которое я написал японцу. Спасибо.

17.03.2017

Hello Michael,

There were no screenshots attached to any of your previous replies. Additionally, the domain anatoly-aleksin.com is not using our Hosting Nameservers: http://www.whois.com/whois/anatoly-aleksin.com

DOMAIN INFORMATION

Domain: anatoly-aleksin.com

Registrar: DNC HOLDINGS, INC.

Registration Date: 2007-11-28

Expiration Date: 2017-11-28

Updated Date: 2017-01-05

Status:

clientDeleteProhibited

clientTransferProhibited

clientUpdateProhibited

Name Servers:

ns01.f127jp8729.info

ns02.f127jp8729.info

The site for this domain is also currently resolving: https://geopeeker.com/fetch/?url=anatoly-aleksin.com

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20.03.2017

Hello Michael,

The domain anatoly-aleksin.com expired from your account on 11/28/2016. When you did not renew it within the grace period, it was recycled by the Registry to the open market and was purchased by another entity. You can find their information on a WHOIS search: http://www.whois.com/whois/anatoly-aleksin.com

To have the domain anatoly-aleksin.com use our Nameservers, you would have to login to the Directnic account that holds the domain modify it from there. You can find more information on this page: https://directnic.com/knowledge/article/33:how+do+i+modify+name+servers+for+my+domain+name%3F

If you have any further related issues or questions, please reopen this ticket by replying to this message.

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20.03.2017

Hello Michael,

Reviewing your account, it looks like there was an issue with the card assigned to be used for auto-renew. Directnic sent several emails indicating that the auto-renew payment did not go through and action was needed or you would risk losing the domain or service. On December 28th, we sent a final notification to mich.polsky@gmail.com regarding anatoly-aleksin.com titled "Last chance to renew your expired domain name with Directnic". Records of emails that Directnic sent regarding your account can be viewed here: https://directnic.com/my/notifications If you did not receive these notifications, they may have ended up in your junk or spam folder or been somehow filtered out of your results.

It looks like you corrected the billing issue in your account and renewed the hosting plan for anatoly-aleksin.com. However that is not sufficient to get your site up. Since the domain lapsed, it has been purchased by someone else. In order to get the domain back and your site up again, you would need to reach out to the new owner or use a different domain name.

New Registrant information:

Registrant Name kenichi ohhira

Registrant Organization kenichi ohhira

Registrant Street kakegawa-si sugiya minami2-9-4

Registrant City sizuoka-ken

Registrant State/Province

Registrant Postal Code 436-0030

Registrant Country JPJapan

Registrant Phone

Registrant Phone Ext

Registrant Fax +1

Registrant Fax Ext

Registrant Email kenichi.o@yr.tnc.ne.jp

I am closing this ticket, but please feel free to re-open if my solution doesn't fix this issue or if you have additional questions.

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21.03.2017.

Hello, Kenichi Onnira.

There was a misunderstanding. I was not going to refuse the domain anatoly-aleksin.com, which was purchased by you. Also, as there were no problems with payment. An automatic payment renewal failed and I did not receive a message from my hosting service as a result of a technical error. What can I do to regain this domain?