Пришла абуза от PublicDomainRegistry's и заблокировали домен

Противостояние продолжается, пришло новое письмо, говорят мало им простого письма, подавай на фирменном бланке и фотку, и как быть? вот текст письма

Hello,

We have received the documents attached by you, but we regret to inform you that we would not be able to unsuspend this domain name on the basis of this document.

In order to get the domain name "mydomen.info" unsuspended, we request you to update us with the following documents:

1. An undertaking on the Registrant/Reseller company's letterhead, stating that the you have removed all the malicious contents from your website and your website is not hosting any malware contents.

2. Registrant/Reseller's photo identity proof having his signature.

You may fax the above documents at +91 (22) 6679 7508 [India] or +1 (320) 210 5146 [USA] with this Support Request Number at the top of the page.

These documents are required for verification purpose and also for our Records. We will unsuspend the domain name after we receive the above mentioned document.

Regards,

PublicDomainRegistry Abuse Desk.

Люди, помогите им правильно ответить, чтоб вернули домен, черкните кому не лень пару строчек по английски, очень надеюсь на вашу помощь и понимание, заранее благодарю.